Practice ethical management

Code of ethics

Basic responsibility

1.	Aim to become a trusted and respected company based on thorough adherence to principles.
2.	Aim to increase corporate value by continuously pursuing management innovation and strengthening growth capabilities. Strive to foster an ethical corporate culture that makes SGC E&C a company to do business with, shareholders want to invest in, and employees want to work for. Be committed to growing together with all stakeholders.

Clients and business partners

1.	Prioritize customer value and provide the best products and services.
2.	Provide fair opportunities and ensure reasonable business practices to business partners, and develop cooperative relationship with them.
3.	Pursue fair competition with competitors and comply with fair trade practices.

Shareholders and investors

1.	Achieve fair profits through transparent decision-making and efficient management activities.
2.	Increase corporate value through continuous management innovation and growth strategies.
3.	espect the rights and investment returns of shareholders and provide necessary information in a timely manner.

Employees

1.	Create an environment for self-fulfillment by respecting individual creativity and offering opportunities for fair competition.
2.	Do not discriminate based on educational background, region, gender, age, religion or any other factors.
3.	Foster corporate culture based on mutual trust and understanding.

Nation and society

1.	As a corporate citizen, respect national policies, comply with all regulations and fulfill social responsibilities.
2.	Respect the cultural traditions of local society and strive to promote their mutual prosperity and development.
3.	Comply with generally accepted international laws, as well as local laws and accounting standards related to human rights, environment, culture and economics in the countries where the company operates.

Download code of ethics

Ethical management activities

Code of ethics pledge

All employees are required to participate in an annual code of ethics pledge to reflect on the significance
of ethical management and internalize a voluntary ethical culture.

Ethical management education

Ethical management education is held annually to enhance employee ethical consciousness.
On-site education is also provided for employees of subcontractors on ethics codes, relevant cases
and measures to respond to legal violation risks.

Justice business education status [2023]

Number of employees
939
Education minutes per person
30
Completion rate
100%

Human rights management policy

Human rights management declaration

SGC supports and complies with international standards regarding human rights and labor, including the
Universal Declaration of Human Rights, UN Guiding Principles on Business and Human Rights, UN Global
Compact, International Labor Organization and OECD Due Diligence Guidance for Responsible Business
Conduct. SGC believes that respecting and improving the human rights of our employees and various
stakeholders is an obligation and duty for the sustainable growth of humanity and a better future.
To put this belief into practice, SGC hereby declares its commitment to human rights management as follows.

1. Humanitarian treatment

Respect all employees and prevent any inhumane treatment such as mental or physical abuse, verbal violence,
sexual violence, etc. that goes against such respect.

2. Prohibition of discrimination and harassment

Do not discriminate in employment, promotion, education, compensation or benefits based on race, nationality,
gender, religion, disability, marital status, age, family relationship or political views, and create a corporate
culture where individual human rights are not violated.

3. Compliance with working hours and conditions

Comply with the legal working hours and conditions of the countries and regions where the company operates,
and provide a working environment where all employees can pursue a happy life.

4. Freedom of association and collective bargaining

Comply with labor-related laws and regulations of the countries and regions where the company operates,
and ensure sufficient communication between the company and employees.

5. Prohibition of forced labor and child labor

Do not engage in any form of forced labor that violates one’s free will by unlawfully restraining their mental
or physical freedom, and do not tolerate the use of child labor.

6. Industrial safety

Conduct regular facility inspections and safety education to ensure that employees work in a safe working
environment, and take active measures to ensure safety from hazardous factors.

7. Local community engagement and protection of residents’ rights

Protect the human rights and health and safety of local residents and ensure their freedom of residence,
and make efforts to listen to and reflect their opinions in management.

8. Protection of customer rights

Protect the personal information of customers and stakeholders collected through business activities,
and make utmost efforts to ensure that any provision of products and services does not harm the life,
health or property of customers.

Employee human rights awareness improvement
activities and programs

SGC conducts human rights education for all employees to foster a healthy corporate culture that respects
the human rights of each individual. We prevent potential human rights violation by running educational
programs such as the legally required Prevention Education on Workplace Sexual Harassment, and Education
for Improving Awareness of People with Disabilities. A workplace harassment response manual is readily
available in the workplace to guide employees to act appropriately. In addition, we enhance employee
awareness of human rights and provide education on potential human rights violations that may occur in the
workplace to prevent the recurrence of similar incidents. Going forward, we plan to provide education based
on written and on-site inspection results of human rights violations detected through human rights impact
assessments.

Human rights education status [2023]

Number of employees
939
Education minutes per person
60
Completion rate
100%

Online informant system

SGC strives to create a fair and transparent corporate culture by establishing a relationship of mutual trust with stakeholders and preventing unfair practices. Any complaints can be reported anonymously or under real names, and the content of the complaint is kept confidential to third parties. However, in the case of anonymous complaints, if the content is not specific enough to confirm the claims, an investigation may not be launched and the results may not be communicated with the informant.

Information may be partially disclosed if necessary to secure the rights of the person who filed the report in case the report is a suggestion for improvement or about a respectable conduct. In principle, all reports shall receive a response within 10 days, but there may be some delay due to an investigation, inspection or any other< related matter.

Please use the Repair Service Request option located under the Business category on our website to report any issues related to our services, such as errors or malfunctions. This channel is not intended for reporting any misconduct or corruption by our employees or making suggestions to the company.

01 Who and what to report

·	Any person who violates the transparent management policy and employee code of conduct
·	Any person who receives unfair solicitations such as bribery, gifts, entertainment or conveniences beyond normal business practice
·	Any person who commits a crime
·	Any person who unjustly delays or rejects work
·	Any person who causes company losses through intentional or negligent actions
·	Any person who shows any other unethical or inappropriate behavior
·	Any person who handles work illegally or unfairly, or gives unfair work-related instructions
·	Any other suggestions for the company

02 How to report

·	Please use the Report Misconduct and Corruption option at the bottom of our company website.
·	You can also call +82-2-489-9492, fax +82-2-489-8276, email shinmungo@sgc.co.kr or send a mail to the following address:
·	Audit Team, 6th floor, 246, Yangjae-daero, Seocho-gu, Seoul 06792, KOREA

Report misconduct or corruption

Name

Phone

Type

Misconduct related to transactions with business partners

Misconduct related to company supply and asset management

Misconduct related to working conditions

Misconduct related to on-site safety and quality

Other

Content

I personally experienced this misconduct.

I heard from someone who committed or witnessed this misconduct.

I heard about this misconduct through a rumor.

Description

1.	Information may be partially disclosed if necessary to secure the rights of the person who filed the report in case the report is a suggestion for improvement or about a respectable conduct.
2.	In principle, all reports shall receive a response within 10 days, but there may be some delay due to an investigation, inspection or any other related matter.

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SGC E&C (hereinafter referred to as “the company”) regards the protection of customer personal information as important and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Through the privacy policy, we inform our customers how their personal information is being used and what measures are being taken to protect their personal information.
If the company revises it privacy policy, it will notify customers through its website or individually.
ο This policy will be effective as of September 1, 2011.
01 Collected personal information
02 Purpose of collecting and using personal information
03 Retention and use period of personal information
04 Procedure and method of personal information destruction
05 Provision of personal information
06 Consignment of collected personal information
07 Rights of users and their legal guardians, and methods for exercising those rights
08 Installation, operation and rejection of automatic personal information collection devices
09 Complaint service regarding personal information

■ Collected personal information
The company collects the following personal information for membership registration, counselling, service application, etc.
ο ID, password, name, nickname, agreement to receive mailing service, agreement to disclose information
ο Method of collecting personal information: Website (membership registration)

■ Purpose of collecting and using personal information
The company uses the collected personal information for the following purposes.
ο Membership management
Personal identification for the use of member-only services, verification of identity, prevention of fraudulent or unauthorized use, confirmation of the user’s intention to join, handling of complaints and inquiries, and delivery of notices regarding the service

■ Retention and use period of personal information
The retention period of personal information held by the company is 5 years, and if there are reasons specified in other laws, the retention period may be extended in accordance with those laws.

■ Procedure and method of personal information destruction
The company will, in principle, destroy the collected personal information without delay once the purpose of collection and use has been achieved. The procedures and methods for destruction are as follows.
ο Destruction procedure
The information entered by the person for membership registration is transferred to a separate DB (or a separate document box for physical documents) after the purpose is achieved and stored for a certain period of time according to internal policies and other relevant laws for information protection (refer to the “Retention and use period of personal information” section) before being destroyed.
Personal information transferred to the DP is not used for any purpose than retention unless required by law.
ο Destruction method
- Personal information stored in electronic file format is deleted using technical methods that make it impossible to reproduce the record.

■ Provision of personal information
The company does not, in principle, provide the user’s personal information to third parties. However, exceptions are made in the following cases.
- When required by law or when requested by investigative agencies in accordance with the procedures and methods prescribed by law for investigation purposes.

■ Rights of users and their legal guardians, and methods for exercising those rights
Users and legal guardians can request to access, modify, or terminate their registered personal information or that of children under 14 years old at any time.
To access or modify personal information of users or children under the age of 14, click on “Change personal information” (or “Modify membership information”) to access or modify information and go through the verification process. To terminate membership (withdraw consent), click on “Terminate membership” and go through the verification process. Alternatively, contact the personal information manager in writing, by phone, or by email, and the company will take prompt action.
In case you request the correction of your personal information, the company will not use or provide the relevant personal information until the correction is completed. In addition, if the incorrect personal information has already been provided to a third party, the company will promptly notify the third party of the correction results to ensure that the correction is made.
The company processes the personal information that has been terminated or deleted upon the request of the user or legal guardian in accordance with the “Retention and use period of personal information” section and ensures that it is not accessed or used for any other purposes.

■ Installation, operation and rejection of automatic personal information collection devices
The company operates cookies that store and retrieve your information on a regular basis. Cookies are very small text files sent by the server operating the company’s website to your browser and stored on your computer hard drive. The company uses cookies for the following purposes.
- Purpose of using cookies
- Analyzing the frequency and time of visits by members and non-members, identifying the user’s preferences and interests, tracking user activity, determining the degree of event participation and visit frequency, and providing target marketing and personalized services. You have the option to choose whether or not to install cookies. Therefore, you can allow all cookies by setting options in your web browser, check each time cookies are saved, or refuse to save all cookies.
- Method of rejecting cookie settings
To refuse cooking settings, you can choose an option in the web browser you are using to either allow all cookies, receive a notification each time a cookie is saved, or refuse the storage of all cookies.
- How to adjust settings
For example, in Internet Explorer: Click on Tools > Internet Options > Privacy  
However, note that if you refuse to install cookies, there may be difficulties for the company in providing services.

■ Complaint service regarding personal information
The company designates the following departments and personal information manager to protect customers’ personal information and handle complaints related to personal information.
□ Personal information protection manager
Name: Ki Jun Chang
Contact: (Phone) +82-2-489-9403, (Fax) +82-2-489-8968
□ Department for managing personal information
(1) Department: IT
Person in charge: In-Tae Jung
Contact: (Phone) +82-2-489-8360, (Email) itjung@etecenc.com, (Fax) +82-2-489-8996
(2) Department: People & Culture
Person in charge: Dong-Il Kim
Contact: (Phone) +82-2-489-8330, (Email) hdpark@etecenc.com, (Fax) +82-2-489-8996

You may report any privacy-related complaints that occur while using the company’s services to the personal information protection manager or relevant departments. The company will provide a prompt and sufficient response to each user complaint.
In case you need to report or consult about other personal information breaches, please contact the following agencies.
1. Personal Information Dispute Mediation Committee (visit https://www.kopico.go.kr or call+82-02-1883-6972)
2. Korea Online Privacy Association (visit https://www.eprivacy.or.kr or call +82-2-550-9519)
3. Internet Crime Investigation Center of the Supreme Prosecutors’ Office (visit https://cybercid.spo.go.kr/ or call +82-1301)
4. Cyber Terror Response Center of the Korean National Police Agency (visit https://ecrm.police.go.kr or call +82-182)

I agree to the privacy policy.